Why Tickwright
Watchmaking That Earns Your Trust Before It Earns Your Business
Every decision we make at the bench comes back to one question: what is genuinely right for this watch and for its owner?
← Back to HomeAt a Glance
What You Can Expect from Every Engagement
Written Condition Note
A document describing what was found and what was done accompanies every watch returned from the bench. No verbal summaries, no guesswork.
One Watch at a Time
We do not process watches in batches. Each piece receives dedicated bench time from the same technician, start to finish.
Pre-Approved Scope
We agree the scope of every job in writing before touching a watch. Additional work found during disassembly is discussed before proceeding.
Timing Machine Verification
Every reassembled mechanical movement is tested on a timing machine in multiple positions. Results are included in the service paperwork.
Digital Service Records
Collector programme clients receive a maintained digital file with photographs and notes from every service, forming a permanent history of their piece.
Clear Communication
We respond to enquiries within one business day and keep owners informed at each stage of a job. There are no unexplained delays.
Professional Expertise
More Than a Decade on the Bench
The technicians at Tickwright have worked on mechanical timepieces across a wide range of calibres — from common automatic movements to vintage hand-winding watches that require careful sourcing of parts. This depth of experience means that unusual or older watches are handled with the same assurance as contemporary models.
- Mechanical, automatic and quartz movements
- Vintage calibre handling with appropriate care
- Swiss and Japanese calibre familiarity
- Specialist parts sourcing where required
Experience
12+
Years of bench experience in mechanical movement servicing
Equipment
Ultrasonic
Cleaning bath
Timing
Machine
Workshop Equipment
The Right Tools, Used Correctly
Equipment matters in watchmaking, but so does knowing how to use it. Our ultrasonic cleaning bath removes residue from movement parts without damaging delicate surfaces. The timing machine allows us to verify that a reassembled movement runs within an acceptable daily rate across multiple positions before it is returned.
- Ultrasonic parts cleaning
- Multi-position timing machine
- Water-resistance pressure testing
- Digital photographic documentation
Client Experience
A Process Designed Around the Owner
Leaving a watch with a workshop requires trust. We make that easier by being straightforward from the first enquiry: written assessments, agreed scopes, honest timelines and clear pricing. Owners are never left wondering where their watch is or what is happening to it.
- Response within one business day
- Proactive updates if anything changes
- No surprises on the final invoice
- Knowledgeable staff able to answer technical questions
One Business Day Response
All service enquiries — whether by phone or email — receive a considered reply within one working day. We do not use automated responses for initial assessments.
Pricing
Pricing & Value
Transparent Pricing for Every Service
Our service fees are stated clearly upfront and cover the full standard scope of each job. Restoration pricing begins at a set figure and is refined to an exact amount in the itemised plan agreed before work begins. There are no hidden fees added at collection.
The Collector Care Programme represents a planned investment in the long-term condition and documentation of watches that matter. The fee is agreed at consultation and covers a defined scope of ongoing care.
How We Compare
Tickwright vs Typical Watch Service Providers
| What to Consider | Typical Providers | Tickwright |
|---|---|---|
| Written condition assessment before work | Rarely provided | Every service |
| Owner approval before scope changes | Variable | Required practice |
| Timing machine results in paperwork | Not standard | Included |
| Itemised restoration plan before work | Sometimes | Standard practice |
| Digital service history for collectors | Rarely offered | Collector programme |
| Dedicated technician per watch | Batch processing common | Always |
What Sets Us Apart
Distinctive Features of Our Workshop
Permanent Service Documentation
Unlike a verbal handover at collection, every watch leaving Tickwright is accompanied by written records. For collector programme clients, these accumulate into a proper history file with photographs from each service.
Owner-Controlled Restoration Scope
We do not decide unilaterally how far to take a restoration. The owner reviews and approves an itemised plan and can adjust the scope at any point before work proceeds.
Unhurried, Realistic Timelines
We give realistic estimates and hold to them. One to two weeks for a standard service is a considered timeline, not a placeholder. Owners are contacted promptly if anything changes.
Bangkok-Based, No Overseas Shipping
Many Bangkok watch owners send pieces overseas for servicing, accepting delays and handling risks. Tickwright provides the same standard of bench work here, with direct communication throughout.
Track Record
Milestones at the Bench
800+
Movements serviced since opening
4.9
Average client satisfaction rating
12+
Years of watchmaking experience
200+
Collector programme clients served
Take the Next Step
See These Benefits in Practice
Send us a brief note about your watch and what you'd like addressed. We will respond within one business day with a clear outline of the next steps.
Request a Service Enquiry